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Terms and Conditions

Welcome to Source Gate. These Terms and Conditions govern your use of our website, products, and services. By accessing or using this website, you agree to these Terms and Conditions. Please read them carefully before placing an order or using our services.

1. Products and Services

Source Gate provides products and services across publications, ICT solutions, digital resources, and general trading. We aim to provide accurate information regarding our products and services. However, product descriptions, specifications, availability, images, and other information may be updated when necessary.

2. Orders and Availability

All orders placed through our website are subject to availability and confirmation. Source Gate reserves the right to cancel or modify an order if a product becomes unavailable or if incorrect product, pricing, or availability information has been displayed.

Customers are responsible for providing accurate contact, billing, shipping, and other information required to process their orders.

3. Pricing and Payment

Prices displayed on the website may be updated when necessary. Available payment methods will be displayed during the checkout process.

Orders will be processed according to the selected payment method and applicable payment confirmation requirements.

4. Shipping and Delivery

Delivery times may vary depending on product availability, delivery location, and shipping arrangements. Any estimated delivery information provided through the website is intended for general guidance.

Where available, customers may use the order tracking features provided on the website to check the current status of their orders.

5. Digital Products and Subscriptions

Digital journals, e-books, databases, software licences, and other digital products or subscription services may be subject to additional access or licence conditions.

Customers are responsible for keeping their account and login credentials secure. Digital access, subscription details, or login credentials must not be shared or misused.

6. Requests for Quotation and Product Inquiries

Submitting a Request for Quotation (RFQ), product inquiry, new book request, or similar request through the website does not automatically constitute a confirmed order or contractual agreement.

Source Gate may contact the customer with additional information, availability, pricing, or other details before an order or service is confirmed.

7. Author and Publisher Collaboration

Authors, publishers, institutions, and other organizations may submit collaboration requests through the website. Submission of a request does not guarantee acceptance or establish a partnership or contractual relationship with Source Gate.

8. Returns, Cancellations and Refunds

Returns, cancellations, exchanges, and refunds will be handled according to the applicable Source Gate policies and the nature of the product or service purchased.

Customers may contact Source Gate for assistance regarding cancellations, returns, refunds, or other order-related concerns.

9. User Accounts

Customers are responsible for maintaining the confidentiality of their account information and login credentials.

Users must provide accurate information and must not use the website or their account for fraudulent, unlawful, or unauthorized purposes.

10. Intellectual Property

Unless otherwise stated, the Source Gate name, branding, website content, graphics, and materials belonging to Source Gate may not be copied, reproduced, distributed, or used without appropriate permission.

Books, publications, trademarks, images, digital resources, and other third-party materials remain the property of their respective owners and rights holders.

11. Website Availability and Changes

Source Gate may update, modify, temporarily suspend, or discontinue parts of the website or its services when necessary for maintenance, security, operational, or business purposes.

We may also update product information, website features, and these Terms and Conditions when required.

12. Privacy

Personal information submitted through this website will be handled in accordance with our Privacy Policy.

13. Limitation of Liability

To the extent permitted by applicable law, Source Gate will not be responsible for indirect or consequential losses resulting from the use or inability to use the website or its services.

Nothing in these Terms and Conditions is intended to exclude or limit any rights or liabilities that cannot legally be excluded or limited.

14. Changes to These Terms

Source Gate may update these Terms and Conditions when necessary. Any updated version will become effective when published on this website.

We encourage users to review this page periodically for any changes.

15. Contact Us

If you have any questions regarding these Terms and Conditions, our products, orders, or services, please contact Source Gate through the contact information provided on our website.